Page 7

Opmaak 1

‘Immer Besser’ Miele continues its pursuit of improvement The Miele name has been a guarantee of quality since 1899. In order to continue to guarantee high standards into the future, the company is always looking for ways to improve the organisation and its products, under the motto ‘Immer besser’. As a preferred supplier for testing and certification, DEKRA is closely involved in this contin - uous pursuit of quality. Dieter Bindzus, Approval Manager at Miele: “I greatly appreciate having a dedicated contact person who knows all the ins and outs” 5 Miele and DEKRA are closely intertwined. DEKRA tests and certifies various domestic appliances, such as ovens, cooker hoods, washing machines and tumble driers. These prod - ucts are manufactured at various Miele plants throughout Europe. DEKRA also tests and certifies the dishwashers and vacuum cleaners produced at the Miele factory in Bielefeld for the European and North American markets. In addition, DEKRA provides technical support in the development phase, including during prototype testing and the development of safety software. As a standard-bearer for quality, Miele looks for partners with proven knowledge and expertise. Approval Manager Dieter Bindzus explains: “DEKRA is that kind of partner. But good collaboration requires more. You need to understand each other and think on the same level. That’s how you achieve the best results. DEKRA has all those ingredients. The secondary factors are positive, too. We are located fairly close to Arnhem and language is no barrier whatsoever. I greatly appreciate having a dedicated contact person who knows all the ins and outs. That enables us to work better, faster and more efficiently, plus it allows you to build up a strong, long-term relationship.” Aware of the issues Bindzus is closely involved in the testing and certification proc - ess – both within and outside the company. As chairman of both the national standardisation committee for dishwashers and the vacuum cleaners working group, he is fully aware of the latest issues: “It helps me understand the standards and guidelines. And that in turn is important for our company. Knowledge offers opportunities. What’s more, we’re always involved at an early stage, which is beneficial when developing new products.” Focused Miele is a renowned name in terms of quality and hence an attractive customer for DEKRA. “It’s a great organisation to work with,” says Project Manager Sef Peeters. “Miele uses very advanced technology. The fact that Miele is so closely involved in quality and standards also means the demands are high. Miele inspires us to stay alert and always expects us to be completely up to date. That means we have a partner who is our equal and who thinks on the same high level as we do. It’s a very nice way to work. With our knowledge and expertise we can meet Miele’s high standards. But we too must develop constantly in order to keep up. Our new test laboratory is an important step in that regard. It offers us even more scope to expand our knowledge and perform advanced testing.” Sef Peeters, Project Manager at DEKRA: “Miele keeps inspires us to stay alert”


Opmaak 1
To see the actual publication please follow the link above